Bonvoy award prices rose roughly 5-10% across 2026 with no announcement. Here is how to read the point-and-cash movement together, and what it does to cents per point.
Bonvoy award prices rose roughly 5-10% across 2026 with no announcement. Here is how to read the point-and-cash movement together, and what it does to cents per point.
Subway moved from tokens to points and three tiers in 2023, then to free-footlong stamps, then back to points in April 2026. The reversal is the lesson.
A widely repeated claim credits IdeaWorks with finding miles lost 67% of their value since 2014. It does not appear in IdeaWorks' research. Here is what does.
From September 15, 2026 Wyndham moves from three award tiers to four, adding a 5,000-point floor and a 45,000-point ceiling. The math on what improves and what gets worse.
Recent travel-loyalty surveys show consumers increasingly rating credit-card rewards above airline and hotel loyalty programs. What's driving the shift toward transferable currencies, and how to decide which one actually serves your travel pattern.
Summer 2026 demand is at record highs and award availability is tightening. Here is how travelers can still pull strong value from hotel and airline points this season.
A framework for auditing an existing loyalty program — the warning signs, the audit process, the redesign-vs-refresh decision, and the communication strategy.
A practical guide to using AI in loyalty programs in 2025 — the use cases with real ROI, the prerequisites, the build-vs-buy framework, and the maturity model.
What restaurant operators and CFOs need to know about loyalty program costs — platform fees, liability accounting, breakage math, and a unit economics model for mid-size chains.
Platform reviews, strategy guides, and industry research — for operators and loyalty professionals.